How to Detect if Shadowing was Enabled During Installation

This article describes how to identify if shadowing was enabled correctly during installed. This is useful when users are getting access errors when the trying to shadow and not sure if it was enabled. There a couple of scenario where this information could be useful.

Administrator enabled or disabled shadowing during installation and wants confirmation.
Administrator enabled shadowing and still users cannot shadow.
Even if the administrator enabled shadowing on a server, users are getting error 7044 when trying to shadow other users.

Requirements

DSView.exe
This is available for download for Presentation Server 4.5: CTX124406 - DSCHECK - XenApp Data Store Checker Tool Commands

For XenApp 5.0 and XenApp 6.0 this tool is located on the product media under “Drive:\Support\Debug\”

Access to a server on the farm with direct connection to the data store. Usually is the first server that was installed in the farm, also the only server without a OBDC connection to the data store.

Procedure

Use the following steps to complete the task:

Locate and double-click DSview.exe.

Double-click the ServerNeighborhoods Node.

Inside ServerNeighborhoods click the farm where the server in question is located. In this article, the farm name is XENAPPVI.

Inside the farm node located “MSServers”, open the node and look for the server in question. This article uses the XENAPP-VI server.

Open the server node and locate ShadowInformation.

Results

The following values show if shadow information was enabled:

ShadowInformation = 0x00000001 : The selected server has shadowing enabled during install.

ShadowInformation = 0x00000000 : The selected server has shadowing not enabled during install.