HDX Experience Monitor for XenApp

This tool provides detailed information about the various HDX technologies, their performance, and diagnostics information. It is a similar tool as HDX Experience Monitor for XenDesktop. The HDX technologies covered by this tool are as follows:

Thinwire (Graphics)
MediaStream
Flash
USB
Branch Repeater
Printer

Prerequisites

• XenApp 6.0

• Citrix Receiver 11.0 or later

• This tool is installed on the XenApp Server

Installing HDX Experience Monitor for XenApp

Open Internet Explorer on your XenApp Server. Go to this article and click the Download button at the top of the page:
http://hdx.citrix.com/hdx-monitor/downloads
Click the download link and once the EULA is shown, click Agree with terms.
The installation sequence automatically starts and the application installs in the users’ application’s data directory. This application does not require administrative rights for installation.

How to use the HDX Experience Monitor for XenApp

• This tool is for ICA session HDX experience diagnostics. If you are running in a console or RDP session, it gives you a warning and quits.

• In a published desktop, you can launch the tool inside the desktop session to see all the collected data of this desktop session.

• As a published application, you need to configure the Remote Desktop Service to enable restrict each user to a single session. Otherwise, it does not get all the data under this user.

The tool main page gives the user a high level summary of the various technologies. The information presented below each technology is a short summary of the detailed information available on each individual page:

For various virtual channels, including Graphics, Flash, and USB, the tool checks if the client has the virtual channel, and if not, the summary says the receiver does not support that feature.

For Branch Repeater, the tool checks the compression ratio Perfmon counter to determine if compression has been disabled; an indication that Branch Repeater is active between the client and server.

Graphics Page (Thinwire)

The graphics page provides detailed information about the configuration and network performance of Thinwire. It provides the following detailed information:

Maximum output bandwidth used (collected from Perfmon counter).
Maximum frames per second (from the registry).
Using progressive display (from policies).
Image quality (from policies).
Using heavyweight JPEG (from policies).

It also shows the output bandwidth for Thinwire. This data comes from the Thinwire perfmon counter.

HDX MediaStream for Flash

This feature shows the following information:

• Feature is enabled on the server
• Flash service is running or not
• Estimated latency and latency threshold that determines when Flash redirection is used or not
• Version of Internet Explorer (HDX Flash works only with Internet Explorer 7 or above) and Flash Player
• Number of instances of Internet Explorer using HDX Flash

Diagnostics features for HDX MediaStream for Flash

The tool also offers the ability to shake all active Flash windows. This allows the user to know where the Flash windows are.

The server-side content fetching white list link goes to a separate page that shows all URLs that are allowed to be rendered from the client device rather than the server device. Flash content on unlisted Websites are rendered on the server.

The Flash network performance page gives the live traffic between XenApp Server and Receiver.

USB Devices

This page shows the currently connected USB devices. It also tracks the state of the USB service.

Printing

This page shows the currently connected printers with printing policy settings. It also provides the network performance for the printers.

Security Permissions Required

This application does not require administrative rights to install or run the application.

Data Modified by HDX Experience Monitor

All executables are installed in the user’s profile. This application uses the Microsoft ClickOnce technology for deployment.